The pickup location was hard to find, no one came to pick us up. We called from just 50 meters away requesting someone to pick us up, but they refused and rudely hung up. We wandered around for nearly an hour, luckily a kind person guided us to the store. At the store, we requested a credit card slip for the transaction but were told the card was only used for registration. However, the bank indicated two failed transactions of 1000 MYR each (because I had set a limit on the card as a precaution). The car return location was still at KLIA Terminal 1. A week later, we had a new booking requesting pickup at KLIA2 (QEEQ order specified pickup at KLIA2), but the store wanted to charge 25 MYR (we have a recording as evidence).
They initially said there would be an airport pick-up, but in reality, I had to call them upon arrival. I had booked for 9 AM at the airport, waited for a long time without seeing any staff, and only after calling the rental company did the staff come to pick me up.
Completely unable to communicate, waited for an hour and a half, the pickup instructions were useless, impossible to understand for first-time visitors to Kuala Lumpur
Not sure if it was because I obtained the car a very good price, but I was provided with what at least among all the cars available the worst car, had lots of damage (dents, scratches) and mechanically not the best car as there were lots of odd sounds coming from the car when driving.
The car we got, a Bezza was low on power but extremely fuel economical. Ride was kinda bumpy but the AC is very cooling even in extremely hot KL weather.
About QEEQ:8.0/10
As always, erc.com delivers as promised. The special periodic discounts is something that I always look forward to.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on PARADISE KLIA T2
Franklin Hoover
-
-
-
-
View more >William Piers
-
-
-
-
View more >Gail Benjamin
-
-
-
-
View more >Mike
-
-
-
-
View more >Michael
-
-
-
-
View more >