The rental company didn't provide the automatic car I booked and made me wait for an hour and a half. In the end, they told me they couldn't provide the reserved vehicle and offered a manual car instead, along with a no-fuel-needed compensation. However, it disrupted my schedule.
The process was slow. After waiting in line for an hour, they told us that our prepared international driving permit and translated driver's license were not acceptable for renting a car in Italy. It's confusing because the same documents worked perfectly fine in France!
Car added lots of hidden fees and tried to charge me for damage I didn’t commit. Am fighting process currently
About QEEQ:8.0/10
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