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Live chat Email us Service Code: 3944555055
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
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Search for SURPRICE RENT A CAR Car Hire in Tbilisi
Reviewed: Mon, Apr 15, 2019
About SURPRICE RENT A CAR: 4.0 /10
The pickup and driving experience were generally normal, but there were many unpleasant issues during the return. I wanted a refund for the unused days as I returned the car two days early. From another perspective, since it was a prepaid booking (which I found out through communication with the platform customer service), there was no clear refund policy. What truly frustrated me was the car rental company's uncooperative attitude. When communicating with the rental platform's customer service, they promised to provide a proof document but did not follow through. The invoice that was supposed to be emailed within three days also didn't arrive, and the attitude during the discussions was not good. Communication points never aligned, and they kept emphasizing their position as a sub-agent of SurPrice, stating that refunds require multiple levels of agent communication. While I understand the need for communication, SurPrice did not assist within its capacity. One of the responsible persons I was communicating with eventually disappeared, which was very unpleasant! This reflects the issue of too many agency levels between the platform and the final rental company. Supervision is necessary!

Relevant Reviews on SURPRICE RENT A CAR in Georgia

Gladys Sainsbury

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Reviewed: Tue, May 14, 2024
About SURPRICE RENT A CAR: 10.0 /10
Professional and polite customer service, very enthusiastic.

Regina Green

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Reviewed: Wed, Jun 19, 2024
About SURPRICE RENT A CAR: 10.0 /10
Highly satisfied
About QEEQ: 10.0 /10

Cara Garden

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Reviewed: Fri, Jun 21, 2024
About SURPRICE RENT A CAR: 10.0 /10
Had the car for just one day, forgot to turn off the lights, and the battery died. The rental company quickly sent someone to resolve it.
About QEEQ: 8.0 /10

Beatrice Daisy

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Reviewed: Wed, Oct 23, 2019
About SURPRICE RENT A CAR: 4.0 /10
I was told in my country that all necessary documents for vehicle border crossing were prepared, but upon arrival, I was informed that the documents were not ready due to missing materials.

Sandy Madge

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Reviewed: Mon, Apr 1, 2019
About SURPRICE RENT A CAR: 8.0 /10
There is no dedicated counter, the car was delivered to the parking lot. The staff had a good attitude.

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In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3944555055
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