Very satisfied. They gave detailed explanations for everything. Pickup and drop-off were quick, and the car was almost new with just 5000 km on it.

My flight arrived in the middle of the night, and the pick-up point was relatively easy to find, but the staff had a terrible attitude and there was no Chinese service as advertised. They also didn't remind me to check for scratches or any issues with the car. Although the car worked fine during my rental period, returning it was a hassle because there were no signs pointing to the return area. I ended up driving around the airport seven or eight times before finding it, which was very frustrating. I recommend getting to the airport early when returning the car to avoid missing your flight. The attitude of the staff during the return was much better than the ones at pick-up, but they were very meticulous in inspecting the vehicle. This felt like a scam because they didn't warn about checking the car during pick-up but scrutinized it thoroughly upon return, questioning damages that were there before. Luckily, we took photos before taking the car. I strongly advise everyone to carefully inspect the vehicle and photograph any scratches when picking up the car. Make sure to note any issues on the rental agreement to avoid any disputes. I won't be choosing Thai Rent Car again next time!

This company is consistent as usual. The vehicles are not new, lacking anti-theft locks, and you have to use the car key every time you open or close the door, which is very inconvenient. Most importantly, there are no parking sensors, so I need a friend to guide me every time I reverse the car in Thailand. Other companies usually have these features, but this one does not.

No Chinese support. The girl at the rental counter spoke good English, but the person who answered the phone when returning the car struggled a lot. Also, when picking up the car, the fuel gauge showed it could run 450 km, so I didn't pay much attention. However, after refueling before returning, it showed 580 km. Clearly, the tank wasn’t full when I picked up the car. The fuel gauge needle was around the full mark but went down quickly once driving. I felt slightly misled.

返却場所がわかりにくい。 満タンで返す時、ガソリンスタンドの案内が無い。