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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4147633336
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4147633336
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Belgrade, Zlatibor, Zemun

Reviewed: Sat, May 12, 2018
About Europcar: 2.0 /10
When I went to pick up the car around 9 AM, there was no one at the counter, and I had to wait for half an hour. When I returned the car, I found that one of the front left mud flaps was damaged, which is not part of the front bumper. However, during checkout, they insisted that this mud flap was part of the front bumper and asked for compensation of over 400 euros. This is ridiculous! A part that costs less than 200 RMB to repair was claimed to be part of the front bumper, warranting a repair fee for the whole front bumper (around 3000 RMB). I am very dissatisfied with the staff's judgment on parts, as they take the opportunity to overcharge and create extra revenue! For a company that relies on reputation and service, this is contradictory to their principles. This isn't malicious slander, but the truth! I hope everyone considers the integrity of this company when renting a car. Thank you!

Relevant Reviews on Europcar BELGRADE AIRPORT BEG

Aurora Kell(e)y

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Reviewed: Sat, May 25, 2019
“Serbia-Montenegro-Bosnia and Herzegovina-Serbia”
About Europcar: 6.0 /10
The staff's attitude was average. We had to drive to the company to get the green book for crossing the border. Why couldn't we get it at the airport rental location?

Todd Pansy

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Reviewed: Thu, Oct 17, 2019
About Europcar: 8.0 /10
Overall satisfied, but the parking lot had no staff when returning the car; had to go inside to find someone.
About QEEQ: 10.0 /10

Bess Ralph

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Reviewed: Thu, Oct 4, 2018
“Serbia to Bosnia to Montenegro to Serbia”
About Europcar: 8.0 /10
Picked up the car at 22:50, which was after working hours (they close at 22:00). The staff seemed a bit indifferent as they were thinking about leaving, and there were some language barriers, but it didn't delay the car pickup.
About QEEQ: 10.0 /10

Dora Den(n)is

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Reviewed: Fri, Apr 19, 2019
“Belgrade-Zlatibor-Mokra Gora-Zlatibor-Novi Sad-Belgrade”
About Europcar: 10.0 /10
Great service!
About QEEQ: 10.0 /10

Kristin Paul

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Reviewed: Tue, Feb 5, 2019
About Europcar: 2.0 /10
The rental company staff did not follow the proper procedures and deducted over 1000 RMB from us without sufficient evidence. The communication and coordination by the rental platform were clearly inadequate, and we did not receive any of the requested photos from the rental company. The final result was unsatisfactory and frustrating. Lesson learned: Make sure the rental company follows procedures and take plenty of photos as evidence before renting.

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