Picking up the car from the parking lot on the first floor was easy, but returning it was difficult! When returning the car, the GPS only guided us to the second-floor parking lot, and we couldn't navigate to the first-floor return point (which was also the pickup point). We ended up walking to the office on the first floor (accessible by stairs on foot, but not by car), even running to the airport counter seeking help, but were refused everywhere due to busyness. In particular, the people at the first-floor office, who were just a few steps away from our temporarily parked car on the second floor, refused to come over and guide us. Our flight was about to depart, so we had no choice but to leave it on the second floor. In the end, we were charged a 48 Euro parking fee...
Il noleggio è andato abbastanza bene, mi è capitato un inconveniente per cui sono stato costretto a contattare l'assistenza stradale e cambiare l'auto. Successivamente ho dovuto prendere un taxi per arrivare in aereoporto a Verona per poter prendere un altro mezzo, mi è stato detto che la corsa mi sarebbe stata rimborsata ma questo non è accaduto mai.
About QEEQ:10.0/10
Sono rimasto soddisfatto della piattaforma Qeeq.com
Pre-booked the car with all the required information and joined the priority queue at the Sicily by Car rental desk. There were 2 agents dealing with rentals but it still took over 1.5 hours to get to the desk ! When I got to the desk they had run out of car keys; 1 agent went to source more keys and the other agent went for a break. Following a further 15 to 20 minute delay I started the paperwork. eventually after nearly 1.75 hours we were given our keys; nearly as long as our two hour flight from the UK !!! As a family who had pre-booked this wasn't a great experience. Additionally I had pre-booked two child seats which the agent appeared to know nothing about, a call was made an I was told there would be two seats in the vehicle. On arrival at the vehicle pick up there were no car seats in our vehicle, another 20 minute delay !!! come on Sicily by Car get your act together.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Sicily By Car BOLOGNA
S.Inchingolo
-
-
-
-
View more >-
-
-
-
View more >Marco
-
-
-
-
View more >ROb
-
-
-
-
View more >Ian
-
-
-
-
View more >