The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.

Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again

Voiture Toyota ch_r full option. Je m'attendais pas à ça à ce prix !

I was expecting to rent a Mercedes Vito but I was disappointed when we were given a Renault minibus not what I had paid for. And the van was not in great condition.

It was a very pleasant surprise not to be given the hard sell for insurance and for that reason alone I would use them again.

Like: Had a great time, loving Portugal, people and service
Dislike: Nothing.