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Live chat Email us Service Code: 5842236330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5842236330
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Search for SURPRICE RENT A CAR Car Hire in Faro

I advise not to rent from Surprice

Reviewed: Sat, Sep 14, 2019
About SURPRICE RENT A CAR: 8.0 /10
I advise not to rent from this company, although the prices are attractive. Between 8 p.m. and 8 p.m., a € 35 surcharge is requested to pick-up or bring the car. This while they advertise as a rental company for Faro Airport! Picking up after 8 p.m. is a real problem because they have 1 employee at the office. In my case there was a waiting time for more than an hour and a half. They give me a different car than ordered and the car was parked in a dark corner and the gas tank was not full. The car had to be inspected in the dark, so that a small scratch on the bumper was not noticed. When returning the car a few days later, the employee immediately walked up to the almost invisible scratch on the bumper and said that this would cost € 215,-. There was nothing to argue against this because the damage was not mentioned on the form! The car rental for 5 days actually came to € 300. It's better to rent at a famous brand such as Herts or Europcar, to prevent disappointments afterwards
About QEEQ: 10.0 /10
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Fiat 500 image
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Mini | Fiat 500 or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

J.L.M

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Economy | Toyota Yaris or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Mon, Sep 30, 2019
About SURPRICE RENT A CAR: 6.3 /10
Getting to the pick up location was difficult. We had specified that we wanted a car that was at the airport, not offsite. This was disappointing and added an hour to the pick up time. There were not many signs, and only a small shuttle from the airport which meant a long wait. Once there, there was many additional costs that were not outlined in the original rental. Including a €35 fee for late pick up, which was really the company’s fault for taking so long to shuttle all the customers. Staff at the check in desk were rude, and short tempered when we asked them to repeat the details of the overage charges. They must understand in their line of work there will be a language barrier. The car itself was great, but would never rent from this company again. It ended up being just as much if not more than renting from a nicer company in the airport terminal, and not worth wasting time with rude staff and lugging bags across the airport.
About QEEQ: 8.0 /10

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Economy | Seat Ibiza or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Sun, Jul 7, 2019
“Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!”
About SURPRICE RENT A CAR: 2.0 /10
We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company
About QEEQ: 8.0 /10
Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

J.Thompson

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Compact | Fiat 500l or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Sat, Jun 15, 2019
“You get what you pay for”
About SURPRICE RENT A CAR: 4.0 /10
The car was very basic. Collection was long, we had to pay for a toll road box in the car and they held my credt card details incase there was any damage they could take up to €1500 which was a worry as my card was empty for my holiday. Also we took out insurance with another company which they told us was not really the right thing to do. The car had alot of marks and scratches and we was told we will be charged for any imperfection no matter how small. On the third day the engine management light, anti skid break and exclamation warning lights all came on. I contacted them and emailed images they said 'oh don't worry as the lights are yellow its ok if they change to red then they will collect it and we will have to go to the office by taxi and get another car" so it was a worry to be driving it with all the lights on. The whole experience was not nice, I would never use this company again.
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G.Cairns

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Mini | Peugeot 108 or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Sat, Apr 20, 2019
“Less problematic than expected - eg didn’t find “hidden” damage on return!!”
About SURPRICE RENT A CAR: 9.0 /10
Had booked full to full and were told to bring back at same level as if a difference, would be charged a high amount - petrol station across the road!!!! Very high excess charge out with hours - 8pm 35 euros. On checking in, very unfriendly and unhelpful. Would have been nice to see a smile and shown how to operate the car. On the plus side -automatic and a hybrid!
About QEEQ: 7.0 /10
Easy booking and good communication.

A.Gray

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Mini | Peugeot 108 or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Wed, Apr 17, 2019
About SURPRICE RENT A CAR: 10.0 /10
We were met at the Airport and taken by Mini Bus to the rental location. We were not expecting this . however the location was conveniently situated to the motorway and everything was explained clearly. Although booking the smallest car we were very pleased to receive a virtually brand new larger car .
About QEEQ: 10.0 /10
Very pleased with the booking arrangements and documentation received.

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