The rental office is far from the airport and very inconvenient! Then the rental company charged us a bridge toll fee of $11 per day. It ended up costing me a lot of extra money. Don't use this rental company, they are a rip-off! I spent over $200 more after renting the car!
There was no Chinese service, so I had to muster my courage and use my broken English to rent a car. They tried to sell insurance and various local tour tickets of San Francisco, but I pretended not to understand and just replied 'no need'.
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