Agadir City and Surroundings

It was okay.

They force you to buy their insurance; otherwise, they charge a deposit of almost $3000 (and they don’t accept UnionPay). But if you agree to buy the insurance, they accept all cards. Hertz doesn't have this issue in other countries.

The big companies are quite reliable.

After my flight was delayed, I went to the store to pick up the car only to be told that there were no cars available. The worst part is that they charged the full rental fee and didn't refund it.

Midway through our trip, the car's engine oil light went on. We called for roadside assistance, and they said it would be swapped immediately, but it took until the third day when we arrived in Tangier from Chefchaouen. Most of our calls were unanswered, and when answered, they said they would come quickly, but no one arrived. Eventually, we found the car exchange point at the airport and swapped the car ourselves, which wasted a lot of time. Exchanging the car and then returning it felt like we did it twice. During pick-up, the staff didn't record any of the numerous scratches on the car, saying they were not an issue, but during drop-off, they nitpicked even small scratches, blaming us. Thankfully, we had taken detailed videos and photos during pick-up, matching them exactly, which saved us from unnecessary fines.