The Mediterranean Coast of Spain

Europcar was extremely efficient and was very easy to pick up and drop off my rental car.

I arrived 4 hours early and asked the staff if it was possible to pick up the car earlier. They recommended an Audi and even though I asked twice, they said it was the same price. However, upon returning the car, I was charged over 300 euros more. The staff in Madrid confirmed that the price had increased.

The counter staff upgraded my car without my consent, doubling the rental cost. Extremely frustrating.

1. Never trust returning a car outside business hours. Europecar in Barcelona is extremely terrible. 20 days after returning a car, I was charged again for a damaged air compressor. How unreasonable! It's unfair to blame the previous renter for internal damages after such a long time. Another car had scratches when picked up; I reported it and took photos as evidence, yet I was charged for repairs. 2. QEEQ is powerless for complaints. I provided photos and evidence to QEEQ but still no result after more than a month, just endless patience waiting. I've given up and turned to insurance claims. 3. Always get full insurance. If any issue arises, European car rental companies will shirk responsibility, QEEQ is useless, and losses can't be recovered.

Car was in a different terminal than where I landed....Europcar was kind enough to bring it to where I was. Though the car was in a usable but damaged condition at various places. They were kind enough to note the same on the contract but I expected to get a car in good condition.

It's relatively expensive...but otherwise smooth.