Had to wait for 15 minutes, no upselling, but the additional airport construction fee was as high as 15.6%. Don't trust the fees suggested during booking that should be paid on-site.
Overall service was good, but they downgraded my car for no reason. I booked a Dodge Durango but got a Dodge Caravan instead, which has less power and luggage space.
We refueled before returning the car, but the gas station was 4 kilometers away from the return point. By the time we got there, the fuel gauge was just a bit short of full. The staff insisted on charging us 26 CAD or asked us to refuel again. Very dissatisfied, this never happened in Europe.
Like: I got a free upgrade of my vehicle, smooth pick up/drop off time!
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