Car Hire Travel guides
Deals Bookings
24/7
App
FB Page
Like
Get $1
Unlock app exclusive deals
• Scan QR code to download
• Search “QEEQ” in App Store or Google Play
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8610714330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8610714330
logo_img
Search for Hertz Car Hire in Manila

Original Plan from Manila to Clark, then to Subic, Ruined

Reviewed: Wed, May 16, 2018
About Hertz: 2.0 /10
During this trip to Manila, I rented a car through the Zuzuche APP. The original plan was to pick up the car at 12 noon. Upon arrival at the pick-up point, it was completely empty. Called numerous times but no one answered. Is this HERTZ's service? Zuzuche customer service suggested we go to AVIS at the nearby Shangri-La. We asked several hotel staff, but none knew of such a place [frustrated]. Customer service then suggested we go to the airport. We waited for one and a half hours at the taxi waiting area without getting a car. Finally reached Ninoy Aquino Airport, HERTZ claimed the order was not related to them and did not have a car of the same configuration. Changing to another car cost twice as much. We spent more than 8 hours trying to rent a car, exhausted and hungry, and still failed. Customer service communicated with us but only us, not the car rental company, requiring us to contact the car rental company ourselves. What kind of logic is this? The entire trip was ruined, encountering such a situation drives you crazy.
car image
Hertz
Manila
Philippines

Relevant Reviews on Hertz in Philippines

Stanford Garcia

View more >
Hertz
Mactan Cebu International Airport(CEB)
Cebu
Philippines
Reviewed: Sat, Sep 7, 2019
About Hertz: 8.0 /10
Acceptable

Bradley Jefferson

View more >
Mini | Skoda Citigo 2 Doors or similar
Hertz
Manila International Airport(MNL)
Manila
Philippines
Reviewed: Tue, May 29, 2018
“None”
About Hertz: 8.0 /10
My flight was slightly delayed, and with the queue at immigration, I arrived at the pickup point an hour later than planned. The staff told me that since I missed my pickup time, there were no cars available and I had to book another one at double the price. I called QEEQ customer service but couldn't resolve the issue. Eventually, the staff at the pickup point arranged a vehicle to take me to my hotel, but the fare was nine times higher than usual. A ride that usually costs 220 pesos ended up costing me 1900 pesos. It's outrageous! The Philippines is terrible for self-driving tours. Manila is full of traffic jams, chaotic traffic, and very few poorly managed parking lots. Luckily, I didn't rent a car this time. I'll never visit Manila again. During this 6-day trip, I bought a flight back after just two days because it's not a place worth staying.

Baird Andrew

View more >
Hertz
Mactan Cebu International Airport(CEB)
Cebu
Philippines
Reviewed: Wed, May 23, 2018
“Cebu to Moalboal”
About Hertz: 6.0 /10
Car did not match the description. Agreed to pick up the car at the airport, but when I got there, there was no car, had to take a twenty-minute ride to the store to get it. The biggest issue was that I rented a Vios but received an old, noisy Kia instead. However, everything went smoothly after renting the car, and returning it was convenient.

Broderick Lambert

View more >
Hertz
Manila International Airport(MNL)
Manila
Philippines
Reviewed: Thu, May 9, 2019
About Hertz: 2.0 /10
Firstly, I scheduled a pickup at 6 AM but the staff didn't arrive until 8:30 AM, so I waited for 3 hours at the pickup location! Secondly, the system showed the drop-off point at Manila Airport Terminal 2, but it was actually at Terminal 1, causing us to circle around for nearly 2 hours. Hertz's phone line was unreachable, and no one answered from the rental company's customer service. Thirdly, when returning the car, the staff demanded extra fees for various reasons including parking fee, staff dinner fee, tips, etc., and tried to withhold the rental deposit.

Prima Maltz

View more >
Hertz
Manila International Airport(MNL)
Manila
Philippines
Reviewed: Mon, Feb 26, 2018
About Hertz: 2.0 /10
When I arrived at the car rental store at the airport, they told me there were no cars!

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Know our privacy policy - you can easily unsubscribe any time!