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Live chat Email us Service Code: 8177146327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8177146327
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Seville – Gibraltar – Ronda – Malaga – Granada – Cordoba – Seville

Reviewed: Thu, Apr 18, 2019
About Alamo: 2.0 /10
ALAMO refused to let us pick up the car with just a Chinese driving license and its sworn translation in Spanish, along with the reservation and insurance documents from Zuzuche. ALAMO insisted on having an international driving permit (IDP) in addition. Zuzuche's customer service tried to help via email and phone calls, but it didn't work. Eventually, we had to switch to Hertz. During this time, there was another Chinese couple trying to pick up their car, and ALAMO staff tried to trick them into paying 1100 euros upfront. We helped them contact Zuzuche and found out that the 1100 euros was the maximum insurance deductible, but the renter needed to pay first. What a scam!
About QEEQ: 10.0 /10

Relevant Reviews on Alamo Sevilla Santa Justa Train Station

Gladys Sainsbury

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Reviewed: Fri, Jul 26, 2024
“Seville-Malaga-Granada-Gibraltar”
About Alamo: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Zachary Congreve

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Reviewed: Thu, May 9, 2024
About Alamo: 4.0 /10
We arrived on time but the designated car model was not available. They offered a free upgrade which we did not accept, so we opted for a paid upgrade.
About QEEQ: 10.0 /10

Ernest Montgomery

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Reviewed: Mon, Jun 17, 2024
About Alamo: 8.0 /10
Overall it was okay. The staff at the store communicated in English without any issue and were quite patient. However, we were a bit late, and there was a queue to pick up the car. Then they told me the reserved model was not available. Either I had to upgrade at an extra cost or wait. The upgraded model did not come with any discount, and the additional cost did not include tax. Ultimately, the final payment required an extra 21% tax, which made it much more expensive than expected.
About QEEQ: 8.0 /10

Elijah Belloc

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Reviewed: Sun, Jul 29, 2018
About Alamo: 2.0 /10
Alamo's service is terrible. According to the order, I was supposed to pick up the car at 8:00. When I arrived, they said there were no cars and I had to wait until 9:30 for a car to come from the airport. Their attitude was very rude and unapologetic. I had to repeatedly communicate and negotiate with them from abroad, which was costly. At 9:20, they finally gave me a car, which had been parked right in front of the service hall all along. Additionally, they demanded extra charges in euros. My schedule was very tight, and this delay ruined my plans, causing me to miss a tourist spot. Overall, it greatly affected my mood. Stay away from Alamo.

Florence Tennyson

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Reviewed: Tue, Feb 12, 2019
“Seville—Granada—Ronda—Cordoba—Windmill Village—Madrid”
About Alamo: 10.0 /10
The service was good, they were patient in answering questions and didn't aggressively sell insurance.

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