The order clearly stated that there would be someone to pick us up after landing, but no one was there. When we called, we were told they wouldn't come and were very rude about it. We had to find our own way and it took three and a half hours.
Communication via WeChat was quite good, but their attitude was so-so, and they were unwilling to drive over to pick us up. It took a long time to find the store's location, and the drop-off experience was also not pleasant.
Just okay. If my husband didn't speak the local language, I definitely wouldn't have been able to get the car. No one came to pick us up or called us, and when you call them at the entrance, they don't speak Chinese.
Great experience, extraordinary deals and professional
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