The car's fuel gauge showed nearly empty right after leaving the airport. Before returning the car, I contacted customer service for nearby gas stations due to difficulty finding one. They directed me to another customer service representative on WeChat, but the WeChat number was invalid. I informed them in advance that I might be late returning the car due to searching for a gas station and peak traffic congestion, but received no response. When I returned the car an hour late, I was charged an additional 20 MYR, despite not exceeding the 24-hour rental period. Bookings within 24 hours should have the same rate.
Completely unable to communicate, waited for an hour and a half, the pickup instructions were useless, impossible to understand for first-time visitors to Kuala Lumpur
The staff are very welcome, and informative. I got brand new proton saga car. It was very clean, and no problem so far.
About QEEQ:10.0/10
Would like to book car from this site again.
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