Great Ocean Road

No instructions, parking was incredibly difficult!

Easy to find, it's right in the city center. When you see the huge Hertz sign, you're almost there...

Quick and easy processing, good car condition

Customer service was very enthusiastic and good. However, they were quite pushy with insurance. I ended up buying an extra 100 AUD insurance at the counter.

Picking up the car took about 10 minutes. They asked if I wanted to buy insurance, and I said I already had another insurance policy. They said that was fine. The car had about 24,000 kilometers on it and some scratches. The front bumper had significant scratches, probably from entering and exiting underground parking lots, but I didn't mind much. When returning the car, the signs for the return area at Adelaide Airport were too small, and I had to circle around twice to find it. Returning the car was very convenient; the staff just recorded the mileage and the fuel gauge and told me 'It is OK!' I mentioned the car seemed old because I drove it a lot. They replied it was a new car that had only been rented 16 times. Overall, the experience was very good. 8 days, over 1,000 kilometers, from Melbourne - Great Ocean Road - Adelaide.