My flight arrived in the middle of the night, and the pick-up point was relatively easy to find, but the staff had a terrible attitude and there was no Chinese service as advertised. They also didn't remind me to check for scratches or any issues with the car. Although the car worked fine during my rental period, returning it was a hassle because there were no signs pointing to the return area. I ended up driving around the airport seven or eight times before finding it, which was very frustrating. I recommend getting to the airport early when returning the car to avoid missing your flight. The attitude of the staff during the return was much better than the ones at pick-up, but they were very meticulous in inspecting the vehicle. This felt like a scam because they didn't warn about checking the car during pick-up but scrutinized it thoroughly upon return, questioning damages that were there before. Luckily, we took photos before taking the car. I strongly advise everyone to carefully inspect the vehicle and photograph any scratches when picking up the car. Make sure to note any issues on the rental agreement to avoid any disputes. I won't be choosing Thai Rent Car again next time!

Very poor attitude. They advertised having Chinese-speaking staff, but there were none. They found various excuses to withhold the deposit when returning the car. Avoid this rental company.

Condition is good

Good and fast service. Car was just outside the counter. Fast collection.

Thai Rent suprised and free upgraded me to the brand new Toyota Fortuner with less than 150km mileage! Wonderful experience with this car around the cities and places. Pick up and drop off experience were smooth and fast. Price is great comparing others. Will definitely revisit them in next trip.

Great single platform that provide view for all available choices and pricing comparison. Booking experience is easy and smooth. Only comment is the insurance which charged separately, is almost same price with the car rent although it's a discounted price. Overall is good.