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From Canada
+1-2897685366
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
From Peru
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From Switzerland
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+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1973232018
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1973232018
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Reviewed: Mon, Jun 25, 2018
About Thrifty: 4.0 /10
A bit of a rip-off. The attendant told me that gas was expensive outside and suggested I return the car with an empty tank, and they would refill it for cheap. However, they charged me for a full tank at their 'cheap' price, so I ended up losing a lot. Make sure to return it with a full tank! Also, their recommendation was not good at all. Who would return a car with an empty tank without worrying about running out of gas on the way to the airport? It wasn't actually cheaper at all, don't listen to them. Additionally, they charged me $15 for airport parking, which was really frustrating.

Relevant Reviews on Thrifty VANCOUVER INTL AIRPORT

Sam

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Pickup Truck | Dodge Ram 1500 or similar
Reviewed: Wed, Nov 6, 2024
“A nice and easy experience all around”
About Thrifty: 10.0 /10
Friendly customer service who took great concern about the distance that the vehicle would be travelling given the weather conditions and upgraded to an all wheel drive vehicle. Thankyou Thrifty!
About QEEQ: 10.0 /10
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Lena Saxton

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Reviewed: Sun, Aug 11, 2019
About Thrifty: 4.0 /10
The car had scratches, which weren’t my responsibility. They kept blaming me for not buying their insurance and wouldn’t help me resolve the issue. I had to look up the insurance provided by the rental company.
About QEEQ: 8.0 /10

Wendy Wordsworth

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Reviewed: Sun, Jun 24, 2018
About Thrifty: 6.0 /10
There wasn't a long line when we arrived, but after being informed we already purchased additional coverage, they still tried to sell us insurance. Although it wasn't mandatory, it felt a bit pushy. However, they patiently helped us check the terms of our purchased insurance and her recommendations to see if there were any overlaps...

Genevieve

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Reviewed: Thu, Jul 6, 2017
About Thrifty: 2.0 /10
Unfriendly. They didn't help me find the item I lost in the car, poor service.

Aldrich Lloyd

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Reviewed: Mon, Aug 22, 2016
About Thrifty: 4.0 /10
The staff added various insurances for 500 CAD without asking me, and also charged 128 CAD for a full tank of gas, totaling over 620 CAD. Due to the rush and language barrier during pickup, I didn't notice this problem until I returned to the hotel. I immediately went back to the airport counter to negotiate and managed to cancel the additional insurance. The fuel cost was also adjusted to 100 CAD. I’ve experienced the hidden rules of the rental company.

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