The rental company was irresponsible. I returned the car in Nice and flew to Italy, only to be told that their system had no record of the return. After numerous calls, they informed me that there was no record of the return in Nice, even though I followed the same return procedure as others.

When renting cars from other places, they always give confirmation receipts. Here, there's none. Is it to force us into buying additional insurance? I clearly stated when picking up the car that I didn't need extra insurance, but still got charged for it after returning the car!

Finding the drop off location was not easy

Love this platform

The cost was far higher than the east rent voucher - there was a charge for airport tax added which I questioned but they said it had to be paid.

We waited a ridiculously long time to get the car, well over 90 minutes, queues had cleared at all other desks - for this reason we would not use again.

Booking was simple