Tour Around São Miguel Island

Did not explained how to pay tolls in Portugal.

I like "rebook" feature.

La pression mise pour prendre une assurance supplémentaire à celle des clients La clarté des informations même avec 2 personnes bilingues et un anglophone parce que nous avons dû nous faire expliquer par 3 fois le produit qu on nous a finalement vendu On a aussi insisté pour surclassement le type de voiture nous faisant croire que notre voiture serait inefficace dans certaines rues de l Île. Même après avoir monter le chemin de Ferraria facilement, rien ne nous empêcher d accéder a tous les sites. Seul point positif: la rapidité de réponse par courriel de la conclusion de notre location.

Goldcar informed me insurance excess was fixed at €1600 and this could apply even for the smallest of damage. They almost insisted that I take extra insurance for €300+ addition. Hugely disappointing, especially as the car we got had many many scratches and issues that I had to take 12 photos on pick up.

Excess circumstances Should be made more clear at time of offer and booking.

Poor customer service from Sonia, who wanted to finish her shift. The vehicle had many defects to be reported, which proved difficult in the dark and time consuming but we were helped by Emanuel, who was waiting for his lift home. I have already cancelled my next reservation with you and gold car in February.

Like: Location is just outside the airport!
Dislike: nothing much