The car's battery failed to start twice, causing delays in my trip! When I called customer service, they were rude and refused to call me back, insisting I provide a local U.S. number. This requirement is ridiculous!
When I went to pick up the car, they didn't give me a convertible due to the rain and charged an extra $40 per day. Later, I checked the order and realized they were supposed to be the same model. The rental company and the store were scamming together. Not reliable, will use Hertz next time.
Inconsistent service levels across different areas
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