Extremely poor attitude, unable to provide a clean vehicle.

Overall ok, pickup was a concern as I was asked to go the airport’s busy drop off point and look out for the pickup car’s registration plate. I had my grandson with me and it was very stressful having to manage him and try to look out for a car amongst 100s of people getting dropped off. Operator should pay and use designated pickup areas

Very good service, quick pick up from the airport after calling them. Process to hire was simple. Very good value for money for 1 day rental.

The contact number published on my booking documents did not work and the back up went to someone who was not at work. They gave me another number to ring which was ok. They were not clear on where to meet them at the airport which meant I walked around looking for the correct meeting place.

deposit Money was withdrawn from creditcard and has not been returned to the credit card despite returning the car more than 2 days ago, informed about insurance on pick up, was not informed about the insurance arrangements despite taking full protection insurance, staff is not fluent in English and is hard to understand. accused me of returning the car with a minor scrap despite being very cautious. car was old and not full on collection, but it did read 'f' on pick up, but it seemed to surpass 'f' when I filled on returning the vehicle.