Acceptable

Weren't they supposed to have Chinese-speaking customer service? But it was all in English! If I hadn't seen the Chinese, I wouldn't have booked through Zuzuche. It turned out to be cheaper locally!

Clean car and the staff are very helpful. We couldn't find the booth and have missed Mr Izz who was in front of the arrival hall. Nevertheless, we approached another Eurocar staff and she was accommodating to call Mr Izz immediately to inform that we are already at the airport. During the drop-off day, although Mr Izz was on leave and we were about 15 minutes early, the staff politely requested us to wait for the designated staff to arrive from the nearby parking. In summary, it was a pleasant experience...

The staffs were helpful and efficient. They were holding our name at the airport arrival hall which made us fspot them easily. Cars were clean. Pleasant experience!

Lovely car and staff. Just one request, next time please suggest earlier where one should find the staff for pick up as that took 10 minutes & curiosity :-)