DuoRent

After picking up the luggage, turn left and follow the signs. It's very convenient.

The rental and return process is quite convenient. The vehicle condition is also good, so you can use it with confidence. However, it's best not to change the car model at the counter as the price difference from the app quote can be significant. If there's no car available for an exchange, you can request a similar car without an extra charge.

It was average. The process took quite a long time, and at the end, they said the pickup time was 15 minutes early, requiring an extra day's charge (early pickup and return were not allowed). They persistently pushed insurance; you need to be firm in declining. The counter only handled key collection, with no staff accompanying you to the car, which means if there's an issue with the car, you have to walk back a long way to find them.

The service was good, no need to queue, but they try to upsell you to upgrade the car, which is a bit annoying.

Great service, even though it's not my first time renting, they still explained the details carefully