The car provided was perfectly suited for my long road trip since they knew I needed it for an extended period. Returning the car was incredibly quick—before I even finished taking pictures, the process was already completed, and I was informed everything was fine. The car was then moved nearby for cleaning and washing. The mobile navigation system connected directly to the car, which was very convenient. The vehicle had various alerts, such as speeding, speed limits, turning, eye focus, and rest reminders. Picking up the car was also very quick. I got a nearly brand-new car, less than a year old, in decent condition. The previous driver might have frequently driven in mountainous areas since the full tank range showed 460 kilometers with a fuel consumption of around 10 liters per 100 kilometers. In my actual use, the fuel consumption was just 6 liters per 100 kilometers, and the full tank range displayed was around 570 kilometers. The highway tolls were processed directly, with a small service fee charged per transaction, roughly 1.5 AUD.

Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.

Staff were friendly efficient and thorough, over all an excellent team you have there, I have already sent you two more clients and will be tell many more through the course of my travels,.I was slightly annoyed that the petrol wasn't full as promised, however I did ensure it was full when I returned it. (if there was to be one complaint that would be it)

No experience with price drop etc, I was happy with the price I paid.

The rental office is located outside Sydney Airport and you have to wait for the shuttle to come round. Other than that, the staff were friendly and quick. Overall, a positive experience.