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From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
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From Singapore
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+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5560054330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5560054330
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Reviewed: Thu, May 9, 2019
About Hertz: 2.0 /10
Firstly, I scheduled a pickup at 6 AM but the staff didn't arrive until 8:30 AM, so I waited for 3 hours at the pickup location! Secondly, the system showed the drop-off point at Manila Airport Terminal 2, but it was actually at Terminal 1, causing us to circle around for nearly 2 hours. Hertz's phone line was unreachable, and no one answered from the rental company's customer service. Thirdly, when returning the car, the staff demanded extra fees for various reasons including parking fee, staff dinner fee, tips, etc., and tried to withhold the rental deposit.

Relevant Reviews on Hertz in Philippines

Tina Judd

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Reviewed: Thu, Oct 10, 2019
About Hertz: 2.0 /10
No one picked up upon arrival, and they didn't answer the phone either. I was left waiting by the roadside for an hour. Even worse, when I reached the counter, they said there was no order, which delayed my trip and took a long time!! Poor service!

Sarah Whyet

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Reviewed: Wed, May 30, 2018
“Cebu City to Moalboal to Oslob”
About Hertz: 2.0 /10
They couldn't find my booking, didn't prepare the car, and had me take a 40-minute ride to pick up the car.

D.Brunyee

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Economy | Honda City or similar
Reviewed: Fri, Apr 15, 2022
“Plain sailing with free upgrade”
About Hertz: 10.0 /10
We were upgraded for free which best suited us for the number of luggage we have. Thanks for the overall experience! Would definitely use them again!
About QEEQ: 10.0 /10
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View more >
Mini | P Toyota Wigo or similar
Reviewed: Sat, Sep 21, 2019
“Friendly staff,brand new car”
About Hertz: 9.3 /10
The counter staff were extremely helpful and friendly.They picked me up from the airport and dropped me off as well.
About QEEQ: 10.0 /10

Paul

View more >
Compact | Toyota Vios 2 Doors or similar
Reviewed: Sat, Jul 21, 2018
“Good”
About Hertz: 8.2 /10
Like: Price and car was great
Dislike: Collection was slow and not prepared

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