More expensive than other rental companies

The car that they gave was in a very good condition and new . We had no issues during the pick up because instructions were clearly stated as per email with several reminders. However upon drop off, there were no clear instructions to where the drop off place in the airport as there were so many terminals. we called in the europecar call center who gave us wrong info to park the car in the car park then go to the eurocar counter. Upon parking the car and heading to the counter, the counter personals were not helpful at all and blamed us on the error of drop off. They were very rude and gave us a difficult time to handback the car ( those staff in melbourne airport terminal 3 counter)

I waited for a long time because the system for down. And I was hold a bond of A$400 on my card when Easyrentcars specified when I booked the car that the bond held would be A$100

You should update the info and advise the customer the Europcar holds an amount of A$400 on your card.

The car was very expensive. Taking a longer period (2 weeks) we thought we would get a better deal. The insurance they tried to sell us at pick up was also grossely overpriced.

I had privilege of renting brand new car ( 35 miles on tachometer). Besides of 'no problem car', I specially appreciate most effective rent-desk of Europcar at Hobart International Airport - despite of them serving to several clients of arrived flights, and despite of us coming to the desk last, we were all sorted within just fractions of minutes, which is incredible. The same had happened at drop-off, when - while we were still around our car , sorting our own luggage - man from the Europcar was already with us and all was sorted with zero waiting time before we sorted even our own things. That was truly exceptional. Well done, Hobart Europcar!