Totaly, its cheep and good.
They pick us up from airport.
When return, they take us to hostel near office, because our flight is eary morning.
One thing, we could not use USB charger. Cigar socket is broken.
We realized it on second day so we just call them and we talk about it and cost on the day we return. they said sorry.
But no refound.
They said they dont extra charge us anything on it.
Ofcouse! Its not our falt.
We need to ask every hostel everynight to borrow us the charger.
Its uncomfortable very much.
The last day, we expected that they offer some but they did not.
So we rate two down.
On The other way.
We left a baby shoe under the sheet when we return.
So we call them and ask to check it.
They could find it kindly.
We had no way to visit office, so we ask them to bring it to our hostel.
On the answer, it seems difficult, but they manage it and bring it back to us.
So rate is up.
The company is quite small, appears to be a family-run business and seems somewhat unprofessional. There was no one on the ground floor to assist us, and we had to ring the doorbell for a while before someone from upstairs came down to guide us to the second floor to sign the rental agreement. The same person handled both the car pickup and return. There were no other customers, so there was no waiting time.
I felt wronged because in the return was asked a damage to the wheel that I did not and later charged to my credit card (value of NZ$ 138.00).
They simply sent a document (like a repair company) from Lovetrip itself with the cost of repairing to wheel.
The vehicle had a lot of damage, I tried to mark it all down but unfortunately missed a chip in the windscreen.
I then had to pay for this, $102.00
To anyone picking up a car make sure you go over it with a fine tooth comb. take pictures of everything!
Also maybe bring a few cds as the Japanese only picks up one station.
About QEEQ:8.0/10
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Value company. Cheap.
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