The queue was very long, waited for a long time with no assistance.

Overall convenient. The car we originally booked was too big and felt hard to control. We coordinated with the counter to switch to a smaller car. For four people, a 7-seater is a must, as the luggage fills up the space. Since we bought full insurance, returning the car was super quick, highly recommend.

The staff persistently tried to upsell without asking.

Not crowded, located right in the airport hall, clear explanations

The car rental counter was not open when I arrived and I had to wait quite a while as when t did open there were many people in front of me, so it took quite a while

Very User friendly