Paris-Strasbourg-Munich-Salzburg-Geneva-Rouen-Paris

Good service, patient, helpful

The counter staff tried to sell more insurance by lying that the car I reserved was no longer available. Thankfully, QEEQ's customer service was very helpful and negotiated to ensure I got the car I wanted.

This company is very unreliable. I reserved a large 7-seater, but they gave us a small 7-seater similar to a Touran. We had 6 people and 6 suitcases, which didn't fit. The staff at the location initially told us there were no available cars because we arrived late and all the larger cars had been taken. We argued, saying what was the point of making a reservation then? Our reservation clearly stated a large 7-seater. They ignored us and said they would deal with our issue after handling all other customers. When we saw the car, not only was it too small, but the middle seat in the second row wasn't usable because it was too cramped. We argued again that this didn't qualify as a 7-seater. They then managed to find another 7-seater nearby, but it was a manual, not the automatic I had reserved. After more negotiations, they only offered us a 200-euro discount. The whole ordeal took 3 hours, causing us to arrive at our hotel at 10 PM. Fortunately, the hotel waited for us.

Service client irréprochable avec Sylvie (Europcar Roissy CDG).

They give my a damage car in right door there is damage and in the back They say this is only car we have which is strange from big company I am relay upset how they deliver the car in this not my first time i hire a car from them Please note that and till them not to do for other costumer

Very good service