Car insurance was not accepted by rental car vendor and wasted my money.

ACali

Portugal

Reviewed: Mon, Jun 10, 2019

About GOLDCAR: 8.7 /10

Goldcar at Lisbon Airport refused to accept the full coverage insurance that I purchased through eayrentcars.com and therefore I wasted a good sum of money. I even had the certificate of coverage with me and they would not accept that.

About QEEQ: 8.0 /10

Goldcar refused to accept the full coverage insurance that I purchased through easyrentcars.com and therefore I wasted a good sum of money through easyrentcars.com. The insurance this site sells comes off as a bit of a scam. I ended up paying an additional amount of around 150 euro to cover my rental with no excess through Goldcar. I do not recall easyrentcars.com offer an option to opt out of the insurance either.

Economy | Ford Fiesta or similar

4-day rental

Relevant Reviews on GOLDCAR Lisbon Airport

Peter G.

Portugal

7-day rental

Small SUV | Fiat 500X 2 Doors or similar

Reviewed: Thu, Mar 19, 2020

“Very bad customer service”

About GOLDCAR: 9.0 /10

When I picked up the car I was 2 hours earlier because of a change of flight due to the corona problems. I did not get the car, but if I paid 80 euros I could take it with me! So I waited 2 hours. I brought the car one day later back then scheduled because my return flight had also changed, for this day they charge me also too much.

About QEEQ: 10.0 /10

Portugal

3-day rental

Compact | Ford Focus or similar

Reviewed: Fri, Oct 11, 2019

“Fairly good.”

About GOLDCAR: 8.3 /10

N/A

About QEEQ: 8.0 /10

N/A

Portugal

3-day rental

Mini | Opel Adam or similar

Reviewed: Fri, Aug 30, 2019

About GOLDCAR: 6.7 /10

Counter staff were doing their best but clearly needed more staff.

About QEEQ: 8.0 /10

J. B .

Portugal

20-day rental

Compact | Peugeot 2008 or similar

Reviewed: Sat, Aug 24, 2019

“Terrible. Pre pay for insurance and at pick up they tell you it isn’t valid and end up charging more”

About GOLDCAR: 5.0 /10

Terrible service pre pay for insurance they charge me again for something i did not ask saying that ins i pre pay doesn’t count for them. Rip off! Never again .Do Not Recommend at all.

K.Andes

Portugal

4-day rental

Economy | Ford Fiesta or similar

Reviewed: Sat, Jul 27, 2019

“Bad!”

About GOLDCAR: 6.3 /10

I have never received an email receipt from them, even though they promised to send one. They have not refunded the “deposit” and they have charged extra to my credit card. I will now have to fight charges with my credit card. I will not use them (or you) again, I will just go straight to Avis.

Car insurance was not accepted by rental car vendor and wasted my money.

Relevant Reviews on GOLDCAR Lisbon Airport

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