I didn't get the car, but they still charged me. Is it my fault I didn't bring a Visa card? Why doesn't the app clearly state that you must use a Visa card? Other companies don't require a Visa, but this one, with the highest rating, insists on it?
The process was smooth. I arrived earlier than planned and needed to pick up the car in advance. The customer service was very helpful in assisting me.
Overall very satisfied. The car was delivered directly to the airport. However, returning the car was difficult to locate based on the instructions. The airport traffic was very congested, making the return process time-consuming and quite troublesome.
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