I have used Thai Rent a Car many times, booking through different platforms. Each time, they didn't inspect the car during pick-up or return, just checked the fuel gauge.

Very satisfied, the staff was very friendly, and the car was brand new!!!

I had to pay 300 THB upfront on early return fee

I had a problem on car battery and I had to call them to change car battery, however, the lady over the phone couls not speak and understand properly. So I was struggling so much while giving my information, including location. Except this the service was good.

There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.