The front desk staff were discriminatory towards Chinese people. They gave me a hard time when I went to rent a car and overcharged me.

Service was fast and very efficient, and the rental location was easy to find.

The efficiency is nowhere near that in China! Had to wait almost half a day to repair a machine.

There was only one person serving, and the counter was shared between two companies. The staff spoke heavily accented English, which was really hard to understand. They tried to add several extra charges, and when I was considering whether to take them or not, the staff became impatient and urged me to decide. This severely affected my first-time rental experience. Comparing this with the companies I chose later, E-Z definitely gets a bad review!

Convenient and quick