The car had an unpleasant smell. When we rented it, the windows were open for ventilation, so we didn't notice it. Later, we found the car smelled fishy and foul, and even spraying perfume didn't help. The smell ruined the whole trip. The experience was terrible.
The pick-up and drop-off services were good. However, they didn't explain how to use the snow chains. When I asked the staff member, he just said to ask someone on the road.
“other than delay in pick-up, overall experience is positive. will consider to use EZU in future.”
About EZU:8.0/10
Under staff at counter.
About QEEQ:8.0/10
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