“Didn't get the car I booked and took over an hour to collect.”
About Europcar:6.3/10
I didn't get the car I booked as they had 'overbooked'.
It took over an hour to collect due to slow processes and being understaffed for the amount of collections due. Limited choice of cars left as they had overbooked.
They said they couldn't even given us a partial refund as we booked with a voucher through easycar.
I won't be using Europcar again.
Like: Excellent service and staff were so nice! Dislike: Super happy with thanks!
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View more >Dislike: Super happy with thanks!