Los Angeles

A very reliable rental company. I will choose them again in the future.

Forced consumption, hidden fees, discrimination against Asians

Very satisfied, easy pick-up and drop-off.

Quite satisfied. Remember, the location is on the first floor of the airport, not the second floor, which is the departure area. I paid an extra $10 per day to get a different car.

This Budget company is deceitful. It's not my first time renting a car in the US. Other rental companies always ask if you need additional services and highlight the final charges, requiring a customer's signature. At this company, I explicitly told the front desk I had pre-paid and didn't need additional insurance or fuel services. The staff member ignored my request, continued writing, and asked for my signature without mentioning extra charges. After picking up the car, I discovered the additional services were added, doubling my original payment, which made renting this cheap Toyota Yaris equivalent to about 400 RMB. With this amount, I could have rented a BMW from another company. The service was also terrible as the staff was unhelpful and clueless.