When returning the car, we called the company but no one was there. They said they went to a religious service. We returned after refueling but still, no one was there, and we had to wait. There was a small scratch on the left rear side during the inspection, and we were told it was no big deal. A week after we returned home, we received a bill for 641 NZD for the damage.
The company is quite small, appears to be a family-run business and seems somewhat unprofessional. There was no one on the ground floor to assist us, and we had to ring the doorbell for a while before someone from upstairs came down to guide us to the second floor to sign the rental agreement. The same person handled both the car pickup and return. There were no other customers, so there was no waiting time.
I rented a very nice car, for a very low rate. But when I called to inquire about a rental extension, I received an email quote for 5x the daily rate of what I previously paid online. When I replied to the email with the quote, I received an automated response entirely in a foreign language. I found that to be a bit frustrating.
About QEEQ:10.0/10
Very easy, clear, and affordable! Will get my business from now on.
The vehicle had a lot of damage, I tried to mark it all down but unfortunately missed a chip in the windscreen.
I then had to pay for this, $102.00
To anyone picking up a car make sure you go over it with a fine tooth comb. take pictures of everything!
Also maybe bring a few cds as the Japanese only picks up one station.
About QEEQ:8.0/10
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