The return location map and address information were incorrect, and the provided phone number was unreachable. It was an absolutely terrible experience.

Absolutely fantastic! Hassle-free pickup and smooth return!

I booked the car for 7:30 AM, my husband and I arrived at the pickup point at 7:15, but the staff was not present. We had to wait for an extra 30 minutes, which affected our next schedule. Additionally, I completed the online check-in information on the rental platform the day before, which claimed to eliminate the need for filling out forms in person. However, at the location, I was still required to fill out the same information, wasting our time!

Pickup process was too slow

Car was upgraded, and that was extremely appreciated, however the car was filthy both inside and out.

Good experience