The insurance offered by the rental service doesn't cover additional costs in case of an accident. It's better to buy insurance directly from the rental company.
They claimed to have Chinese-speaking staff, but there were none. Also, no one was holding a sign for us at the airport on time. I had to run back and forth by myself for a long time.
Not easy to locate the rental car pick-up point. Waited for more than 30 mins to get the car. Although lucky to get a brand new car, it is lack of power. New to pay extract for returning the car out of its nornal office hour. The staffs were late in the early morning when need to return the car making us rushing to airport to catch the flight.
About QEEQ:9.0/10
The process of booking the car was easy and fuss-free!
Staff were nice but the car was very dirty you can see stain everywhere which it can easily remove by wet tissue. So I suggested them to clean before releasing to next customer.
Pick up are for international flights may confuse to customer as we’re not sure that we get/the right direction to pick up the car.
About QEEQ:10.0/10
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