Firstly, the location of the car rental company was incorrect. The navigation directions were totally off. Also, no one answered the phone at the rental company. Eventually, we had to search for the company's name directly, and it was still several kilometers away from the location on Rent-a-Car. Additionally, they charged us 15 Lari for car washing when returning the car? What? We only used the car for six hours in total. How could it possibly be dirty enough to need a wash?
When returning the car, they said the right front mudguard was missing... Luckily, I recorded a video when picking up the car and noticed it was already missing! If I hadn't recorded the video or had missed it, I would have had to pay. Also, they require you to wash the car before returning it, or they will charge you a large fee!
The service attitude was good, and they responded quickly to our car rental requests.
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