Overall very satisfied; the car pickup process was smooth. On the way to the hotel, the left mirror hit a road barrier, and there was a small scratch on the car body. The rental company took the car for assessment the day before return and provided a free ride to the airport the next day. The compensation was reasonable, and they provided a receipt from the repair shop.
Very satisfied. I arrived an hour early, called them, and they quickly arranged someone to pick me up from the airport. They asked if I needed to return the car early and said it's not necessary, just return it at the reserved time.
No counter at the Langkawi International airport and need to call the car company. Within 10 minutes the car company staff deliver the car. Booked the Axia car but the company given me another car which is Myvi and it's slightly bigger size.
While picking up the car, it is easy to identify the staff on the counter, however, when dropping off the car, the staff was wearing a normal T-shirt. It was hard to know that person is representing Samavest.
About QEEQ:8.0/10
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