They tell everyone there who is using their own insurance, that their property coverage isn't high enough, even though they have different values and the only notice is the liability amount minimum required... thereby forcing everyone to get additional insurance.
There isnt communication on how to find the car rental place. Thereby making it a long and confusing search.
the guy from Frontdest he is terrible I never got my life. Mean, rule , lie. I never come back.
I’m not recommend this place.
I don’t trust this place.
“We specifically paid deposit for a car for our late arrival. YOU CANCELLED BEFORE NOON!”
About RIGHT CARS:2.0/10
Please refund my deposit. We called you to send us a shuttle to which you told us you cancelled hours earlier. We reminded you we had an after 6pm arrival. You wouldn’t come get us and you said you had no car for us. Please refund my deposit.
To our surprise Rightcars did not accept our insurance coverage from Canada. we were requested proof of coverage from a US insurance company therefore we were obliged to pay an extra $204.00 US to keep us covered. We have been travelling for over 12 years and it is the first time we encounter this problem. Other rental companies accept that we are covered by an insurance company from Canada. Even though Our insurance company sent them proof of our coverage they did not accept. FIRST AND LAST TIME WE BOOK WITH RIGHTCARS.
Like: I got the vehicle class I wanted, car was clean and performed great! Friendly staff
Dislike: Didnt factor in the toll transponder charge, or some other insurance free I had to pay
“I was a bit nervous renting a car in the US + incidental $$$”
About RIGHT CARS:10.0/10
Like: The shuttle came quickly and was a short trip to the pickup. I was up sold on the insurance although I had already purchased the full package, but they reduced my deposit from $2K to $500 for the economy car. Toll costs were explained well. Return was super easy and I was happy to see NO incidentals on my CC and deposit refunded in full when I got home! Dislike: I thought the insurance up sell was confusing bc I had already purchased a full package.
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Customer Service
Bad car rental agency
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View more >Dislike: Didnt factor in the toll transponder charge, or some other insurance free I had to pay
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View more >Dislike: I thought the insurance up sell was confusing bc I had already purchased a full package.