From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5083649336
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5083649336
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Reviewed: Wed, Jul 19, 2023
About Record Go: 2.0 /10
Terrible experience. They gave us a faulty car with a broken battery. We reached Toledo that night and contacted both the rental company and QEEQ for assistance. Their solution was to tow the car away without providing a replacement. We spent days being bounced back and forth between QEEQ and the Spanish rental company. The rental company called and suggested towing the car but refused to refund the rental fee and denied any issues with the vehicle. On the way back to Madrid, the car malfunctioned again, drastically slowing down and eventually becoming undrivable. We were stranded on the highway for half an hour before resuming our journey. The car malfunctioned a second time while driving uphill, causing us to slip back dangerously and nearly get hit by a truck. We had to inch our way back to the rental office. Both QEEQ and the rental company's customer service were unhelpful, blaming us for not checking the car properly at pickup. How can anyone know the condition of the car without being a mechanic? Absurd!

Relevant Reviews on Record Go in Spain

Eileen Doherty

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Reviewed: Fri, Jun 14, 2024
About Record Go: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

T.Jones

View more >
Economy | Ford Fiesta or similar
Reviewed: Mon, Sep 16, 2019
“Very short rental of 11kms! Great service from the 2 girls at the desk.”
About Record Go: 6.7 /10
Car was a bit rough with loads of scratches but was ok for such a short rental
About QEEQ: 8.0 /10

P.P.

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Mini | Ford Ka 2 Doors or similar
Reviewed: Sat, Jul 6, 2019
About Record Go: 7.3 /10
The wait to pick up was extremely long despite there being many staff members working at the time and not very many clients.
About QEEQ: 8.0 /10
It was not clear during the booking process that there would be a mandatory 28 euro fee for refilling the petrol tank, even if we returned the car will full gas.

G.Millward

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Mini | Ford Ka 2 Doors or similar
Reviewed: Fri, May 17, 2019
“Bloody shit the staff at the desk would NOT allow me to take the car without there insurance, I'd”
About Record Go: 8.0 /10
The car was nice, I'd already bought insurance, online but the staff would not let me take the vehicle full stop, didn't matter if I'd have purchased the car from them, wouldn't allow me to take the car will definitely not use this company again I fly to Spain at least ten times a year one un happy customer
About QEEQ: 8.0 /10

raj

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Small SUV | Nissan Qashqai or similar
Reviewed: Sat, Apr 27, 2019
“cheap ang good value”
About Record Go: 8.0 /10
lots of hassle on extra insurance also over charged on fuel even though returned car back with full tank. very dissapointed
About QEEQ: 8.0 /10

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