Overall, it was quite good. The drop-off process was efficient, with no damage or accidents. They upgraded me from a Peugeot 208 to a Citroën C3 manual diesel. The car had over 80,000 kilometers on it. I had to add AdBlue myself, costing over 16 euros. QEEQ mentioned I could get reimbursed from the rental company, but I threw away the receipt. Sisilybycar doesn't charge extra for cross-country trips, which is great!

The car rental experience with Sicily by Car was very good. The new car only had 800 kilometers on it. The counter service was good; there was no aggressive upselling of insurance. The return process was quick and convenient. The driving performance of the SEAT SUN was excellent, especially on the winding roads of the Amalfi Coast. The smart features were comparable to those of domestic electric cars.

1) The car while booking said medium SUV. However it was a large size SUV. Parking is sometimes challenging in Italy. Ford Kuga shouldn’t be considered as small or mid size. It is a full sized SUV. 2) The experience with Insurance was BAD. While booking it said the full insurance was covered then while picking up the car I was shown different * that said it doesn’t cover full damage.

Once we’d found the desk there was no queue and we were served immediately. However!! When we dropped the car off we were told we had parked in the wrong place even though it was a Sicily by Car (no. 44) space and we were told to move it to next to the office. We needed to catch our flight and found this unreasonable!! So we left the keys and walked away. Slightly unnecessary demand from the staff member.

Clear pricing and easy to use

The wait time to the car was over 2,5 hours I did not get Cabrio despite I prepaid 100% I was invited to get cheaper car for same money The insurance I was offered costed more than the rent