Average

Due to a long wait for the visa on arrival, I reached the car rental counter around 22:00 instead of the originally planned 19:00. The staff initially wrote the pickup and return times as 19:00, which I corrected upon noticing. The car was not fully fueled, and when I pointed this out, the staff either didn't understand or pretended not to. They still marked the fuel level as full on the rental form. Given the late hour, I chose not to argue further.

Arrived at the rental store at 3 AM, very easy to find, located between gates 7 and 8. Customer service is available 24 hours, and the car pickup was smooth.

Nil

Nil

Like: Rented GPS which could still have location when google maps went offline due to no signal in the mountains.
Dislike: Although the rented GPS comes with English language, it is hard to search for places in English due to differences in spelling when Thai is translated to English. Not as intuitive as Google maps, which I depended on most of the time.