Very smooth process. A lady at the neighboring counter saw us waiting in line and called us over to help immediately.

Very satisfied

Very, very poor. Given the wrong car pick-up location and vehicle, had to queue at the counter again. Clearly supposed to get a full tank of gas, but intentionally given only half a tank and charged for a full tank.

Good

Drop of was a nightmare. I was not able to find the point. Therefore I missed the evening. However the agent said that she were there in the office. We confused about where to part, an we not even checked the office as we though it is close. It was not, but we did not reach the office because we did not find the drop off parking lot.