They mentioned the car had an EZPass, so I assumed it was activated. I used the EZPass lanes all the way, only to find out later that it needed to be turned on to be active. Now I don't know how to deal with all the toll fees, fines, and late charges.
very unhelpful service. The car we reserved was not there and the only option offered was to upgrade to a bigger car and pay more. She did not agree to waive the upgrade cost despite hertz not having the car we reserved
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