The service was average. They tried to sell me insurance, but I declined. They also pushed their toll service, similar to ETC, which was a bit of a scam. It cost around $20 per day and charged me over $200, but I only used it twice.

Overall good, but a bit expensive, probably due to returning the car in a different location.

Picking up and returning the car was very fast.

Airport Chicago pick up needs to take a train do Terminal F - no queue as I could read on google- car ready- papers took few minutes

Easy to use and good price

Despite us being delayed in immigration due to queues and not getting to the counter until two hours after pickup tome the vehicle was not initially ready. The staff at the counter offered me a mini van instead which I declined. I had to sit and wait approximately 30 minutes before a vehicle was found. Then the counter staff tried to sell me additional insurance I didn’t need as it was all covered through the AXA policy anyway.

Easy booking process, booked at the right tone as the Thrifty staff could not bribe I was only paying what I was paying for that class of car. I had a question to ask of EasyRentCars a couple of weeks before the start date, the question was answered and my mind was put at ease.